We had a hot water issue for some time. Steve was very professional and courteous is diagnosing the problem. It was especially challenging as the problem was not with the heating system, but rather with a plumbing problem in our home. This was not an easy message to convey, however he did so and was exactly correct. We had a mixing valve in one of our shower bodies replaced and the problem was eliminated. Excellent service on his part. Thanks.
Paul B. May 10, 2017