Terry JR was my technician. He was polite, friendly and knowledgeable. Even when the problem was fixed he took the extra time to make sure it continued to work.
I had called the night before because I had no heat or hot water. The technician who called me back seemed like he did not to respond. He kept telling me more than likely my contract would not cover the repairs and how much it would coast me out of pocket. I told him I could wait to the morning. I’m glad I did.
Dan K. May 10, 2017