Knowing absolutely nothing about my heater and Thermostat, Alex gave me a “Thermostat 101” tutorial on how to program it and provided suggestions for the most cost effective yet comfortable temperature to maintain at home. He went beyond the scope of his responsibilities by cleaning the bin that collected the leaking oil from the heater, which was the main purpose for my emergency call. He is very knowledgeable and professional. I would like for Alex to continue to service my oil needs!
Lastly, we don’t have a contract with Tragar at the moment. Alex’s customer service has us strongly considering signing-up very, very shortly!
Cesar S. October 17, 2017