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Tragar sent a text prior to Akeem arriving at our house with his name, picture and Covid status. During Akeem’s visit for repairs he was methodical in diagnosing the problems, kept me in the loop the entire time and made the repairs very quickly. Overall Akeem represented Tragar well and provided excellent service.
This is the second time we had a service visit from Carlos Ordonez thru the years for our furnace and radiators. The best repairman Tragar has and we've had a few visits. Total professional in every way down to his covered boots. He fixed everything so fast.I would recommend however never to have someone visit late at night on a wknd. Just weekday business hrs for their workday staff.We must had yearly tune up Oct 2021from Kevin, nice job. He even vacuumed the furnace.
Knowledgeable, friendly, showed up at scheduled time (early actually with phone call to confirm it was okay) did job efficiently and cleanly. Let me know benefits of a service contract and other services Tragar offers incl. oil delivery and AC servicing (was here for boiler). Thanks again. A+++
Very happy with my installation from Tragar Home Services. The office coordinator was very informative every step of the way. The install crew was very neat, professional, and tested all the equipment before leaving. The install manager Steve C was on site first thing in the morning to get his team set up and made sure to check in with me after the job was complete. Very smooth process. I would highly recommend this company for all your heating, cooling, and water filtration needs.
Got a few estimates to upgrade my 275 basement tank and all were about the same but Tragar sent a rep in person to give the estimate. Ultimately went with them since they came across as incredibly professional and were present to answer questions and offer advice instead of just sending a cookie cutter proposal. Crew was on time and efficient leaving without any mess or issues.
All of the above ..Tragar came promptly at 8 am, cleaned my burner and provided the stellar service that I have come to expect from this company. Dennis jr , Dennis sr.and the entire team should be proud of the company and personnel that Chris represented today.. keep up the great effort.Tom Sweeney
The rep, Charlie, showed up on time for my scheduled air conditioning startup. He was polite and thorough and did a good job inspecting and cleaning my split air conditioning. He checked the level of refrigerant outside and discovered that it was low. His addition of more made all three indoor units blow colder. Thanks for a good job.Update: All my indoor air handlers gave a flashing error message in the Fall at the end of the cooling season. Charlie showed up on time with a partner and diagnosed the problem as some bad sensors in my outdoor unit. He ordered new sensors and came back to replace them. All working OK now and I’m ready for cooling next Spring. Charlie is knowledgeable and professional.